Support and Maintenance
When you purchase a Support and Maintenance plan, you will receive:
- Free Upgrades
- Priority Case Escalation
- Unlimited Access to Knowledge Base
- Unlimited Access to the Support Forum
- Support Access via Toll-free Phone, Web Form, Online and live chat
- Replacement of lost or damaged media (shipping costs not included)
- New Release Webinars
- Discounts on Training
- Discounts on ChartDoctors
| OrgPlus 9 | 1 Year | 2 Year | 3 Year |
| You Save: |
0% |
15% |
25% |
| Standard | $ 49.95 | $ 84.92 | $ 112.39 |
|---|---|---|---|
| Professional 100 | $ 59.95 | $ 101.92 | $ 134.89 |
| Professional 250 | $ 99.95 | $ 169.92 | $ 224.89 |
| Professional 500 | $ 199.95 | $ 338.30 | $ 447.75 |
| Professional 750 | $ 299.00 | $ 508.30 | $ 672.75 |
| Professional 1000 | $ 499.00 | $ 848.30 | $ 1,122.75 |
| Professional Over 1000 | Contact Us | Contact Us | Contact Us |
| Premium 100 | $ 79.00 | $ 134.30 | $ 177.75 |
| Premium 250 | $ 130.00 | $ 221.00 | $ 292.50 |
| Premium 500 | $ 259.00 | $ 440.30 | $ 582.75 |
| Premium 750 | $ 399.00 | $ 678.30 | $ 897.75 |
| Premium 1000 | $ 659.00 | $ 1,120.30 | $ 1,482.75 |
| Premium over 1000, Please contact us | |||
Free Upgrades
Stay current with the most advanced functionality needed by your organization. Free upgrades apply to the same level product (for example: Standard 8 to Standard 9) and for the same box limits in OrgPlus Professional. Free upgrades are available for current plan holders only.
Unlimited Access to Knowledge Base
The HumanConcepts technical team has written hundreds of concise and easy to read articles on every aspect of OrgPlus. You will get unlimited access to the complete technical library.
Unlimited Access to the Support Forum
Join our community of hundreds of OrgPlus users. Learn best practices and innovative solutions to issues through the day to day experiences of business professionals like you.
Support Access via Phone, Online, Web Form and live chat
Connecting with our support team is never an issue. Choose the most convenient method for you including Phone, Online, Web Form and live chat
Replacement of lost or damaged media (shipping costs not included)
Your product is always secure with a Support and Maintenance plan. We’ll replace any media lost or damaged.
New Release Webinars
Our development team is constantly building your feature requests in to the next OrgPlus release. Keep up-to-date with the features and functionality you need most.
What's Covered:
OrgPlus Support & Maintenance plans will cover the user's current version with product updates (such as bug fixes or current version build releases) and new versions of the software. New version release upgrades only apply to the same product and do not include updates on products that HumanConcepts considers to be a separate product. OrgPlus Support & Maintenance does not cover training or educational services on product function or future use.
All new products, services, and increase of capacity upgrades are not covered under the Support & Maintenance plan. Please contact our sales department if you are interested in any of our new products or services.
The renewal of your OrgPlus Support and Maintenance Plan is not automatic unless you
selected this option during the purchase process. In order to continue receiving the benefits
of the Support and Maintenance Plan, you will need to renew your plan each year.
Please contact renewals@orgplus.com
